Return Policy

Merchandise must be in saleable condition. All returns and exchanges require your sales receipt.

 

Return or exchange merchandise within the time guidelines below.

  • General Gift Items - 3 Days
    • Non-seasonal gift items given as gifts have 30 days from the date of purchase to return.  You MUST have gift receipt for 30 day window.
  • Seasonal Gift Items - 24 Hours
  • Plants and General Items - 3 Days
  • Special Orders - Final Sale
  • Sale Items - Final Sale
  • Pottery, Fountains & Statues - 3 Days
    • Large pottery, fountains and statues will incur a 20% restocking fee as per The Greenery’s Discretion.
  • Delivery fees are non-refundable

Merchandise must be brought to our store for a refund or arranged for pick-up.  If you have questions about our return policy or to make changes to an order please call us at (209) 632-4214.